Home - Psychosocial support service for military families

Military Families
Social and Psychological
Support Service

We help military personnel and their families to cope with emotional challenges and inform them about who to address and how to interact regarding social issues

Аll calls are free. Requests are not limited.

About us

In March 2022, the created the project «Military Families Social and Psychological Support Service», that is held with the assistance of the Armed Forces of Ukraine, the Department of Humanitarian Support of the Ministry of Defense of Ukraine, and the National Guard of Ukraine. The project specialists have been working with families of military personnel since 2014.

Our services

Psychological help

We provide psychological assistance to military personnel and their family members. You can contact us to discuss your emotional stress, your children, marital relationship, or various matters of concern and stressful situations. Help is provided immediately via phone. You can also arrange a time slot for a further conversation with a psychologist after the call.

Support groups

A space of mutual support for wives, mothers, sisters, loved ones, and children of the military personnel. These are online meetings accompanied by professional psychologists who have many years of experience in conducting support groups. Meetings are held separately for children aged 9-13 and for teenagers aged 13-15.

Social issues

Our consultants will recommend an action plan and provide support on the following issues: registration of payments and benefits, where and how a person can seek assistance, what to do if there is no contact with a military servant for a long time, and other issues related to military service.

Our team

We believe that supporting families of military personnel is one of the ways to protect our country. After all, every serviceman who now is fighting arms in hand for Ukraine Is primarily protecting his family and loved ones. Our efforts are aimed at ensuring that everyone who comes to us feels support. In this way we show our gratitude and respect to the defenders of Ukraine and their families.

Project manager. Candidate of Psychological Sciences, psychologist, psychotraumatologist. Works with the EMDR method. Specializes in working with the military and their families since 2014.

Natalia Umerenkova

Project manager. PhD in Psychology, psychologist, psycho-trauma therapist.

Specialist in financial issues

Iryna
Kolokolova

Specialist in financial issues

Leader of support groups.
Psychologist, psychotherapist.
Vocational Disclosure Expert.

Works with adults. In her work, she focuses on the issues of developing resource state and finding solutions in difficult circumstances

Working experience: 20 years

Svetlana Marinina

Leader of support groups. Psychologist, psychotherapist

Lawyer, human rights activist, clinical psychologist by training.
Over 9 years of experience working in humanitarian and development programs, focusing on mental health, social protection, support for veterans and their families.

Anastasia Odintsova

Program director civil organization “Public movement for empowering women in Ukrain”

Hotline Manager, Hotline Consultant, Women’s Support Group Facilitator, Trainer

Tetyana Kovalchuk

Hotline Manager, Hotline Consultant, Women’s Support Group Facilitator, Trainer

Head of group direction, leader of support groups for women, coordinator of the community "Women's Power Club" for women from military families

Maryna Derkach

Head of group direction, leader of support groups for women, coordinator of the community “Women’s Power Club” for women from military families

Lawyer, legal consultant of the project

Iryna Didkovska

Lawyer, legal consultant of the project

Oleksandra Kalinichenko

Lawyer, legal consultant of the project

Become our volunteer

Our friendly team is always happy to welcome new members. If you feel strong and ready to help families of Ukrainian defenders, we are open to dialogue and cooperation. Being a volunteer of the Psychosocial Support Service for Military Families, you will gain new knowledge and life experience in communicating with different categories of the population. Fill out the volunteer form if you feel ready and want to help families of military personnel.

Fill out the form

Statutory documents

Statute of the CIVIL ORGANIZATION PUBLIC MOVEMENT FOR EMPOWERING WOMEN IN UKRAINE Certificate of NGO registration

Our partners

Get support

We’re available every day 10:00 - 20:00
All calls are free*

0 800 332 720 Support groups

Корисне інфо

*in order to improve the consideration of appeals from individuals to the Telephone Line of the Military Families Social and Psychological Support Service and their family members and to study their problematic issues, calls may be recorded

Reviews.

I am very grateful for the tremendous work and support I received. Thanks to our meetings, I accepted that it is impossible to change the circumstances, but we can and have the opportunity to influence our well-being. It's time to take care of yourself. Now I'm back to myself, and I’m even stronger! There are many challenges ahead, but I believe I will cope with everything. *wife of a military man

member of the support group

Good evening! My sincere gratitude to hotline consultants. I applied repeatedly, always received support and help in crisis and stressful situations. Thank you to Sofia, who is a consultant, she spoke to me last Friday. This conversation actually saved me! Today I have also talked to another consultant, whose name is also Sofia. She listened to me and supported me in a difficult life situation. Thank you for being you! Sometimes there are the situations when your hotline is the only salvation for a person.

consultation on the telephone line

They responded to my request very quickly. I liked the consultation with the psychologist, and I started to feel better. *wife of a military man

individual consultations

Hello! I would like to say a massive thank you to the helpline staff and psychologist Tatiana Smirnova for online consultations. Tatyana supported me in a rather difficult period after the death of my brother, brought me to my senses, worked through all my fears and doubts, and taught me to live with loss. I felt relieved after our work. For the first time in the year I felt like there is a light at the end of the tunnel, and got a feeling that there is life ahead. Thanks once again to Tatiana and to all of you for the great and important work!

consultation on the telephone line

I felt more peace and self-confidence, more faith in the future. *wife of a military man

member of the support group

They explained very well why this is happening and what can be done about it. It was warm communication and support. *wife of a military man

individual consultations

Yes, I am very grateful to my girls - wives of servicemen in the group, and to our coaches (especially to our coaches, they are incredible?). *wife of a military man

member of the support group

I like absolutely everything, starting from when I was given an opportunity to speak out, ending with the fact that my desire to fight my problem came back. *wife of a military man

individual consultations

It was precious to be in the circle of mothers, with empathic specialists *mother of a soldier

member of the support group

I don’t feel alone in such circumstances anymore. Now I have more understanding and compassion for female soldiers. These meetings heal me personally, and each day comes more and more easily. Now I have the feeling that people support me, believe in me, and respect me for supporting my husband in his decision. I saw my story and myself through the eyes of other wives, which inspired me a lot! *wife of a military man

member of the support group

I began to think differently and relate to the situation around me. I became calmer and more reserved. * wife of a military man

member of the support group

For the first time, I really felt that I was not the only one like that. There are no wives of servicemen in my usual community, so there was a certain illusion of isolation. Meeting the girls allowed me to overcome this feeling. *wife of a military man

member of the support group

I became more self-confident, calmer. The constant mood swings are gone. *wife of a military man

member of the support group

I received support, understanding and clear recommendations on how to cope with emotions during tough times. *wife of a military man

member of the support group

I understood that my emotions and feelings are normal. I am not alone, there are women who feel and experience the same way as I do. I learned how to find resources for myself. I began to use techniques that help me calm down and switch gears. *wife of a military man

member of the support group

Технічна оптимізація і візуальне оновлення сайту громадської організації «Громадський рух «Жіноча Сила України» здійснено в межах проєкту «Інституційна підтримка громадської організації «Громадський рух «Жіноча сила України», що реалізується за підтримки проєкту «Фенікс», що виконується Фондом Східна Європа коштом Європейського Союзу.